Effective Date: May 7, 2026
Maui Homegrown Microgreens (“Maui Homegrown Microgreens,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://mauihomegrownmicrogreens.com or communicate with us through our website, email, phone, text message, social media, or other business channels.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Name
- Email address
- Phone number
- Delivery, pickup, or billing address
- Business name, if applicable
- Order details, product preferences, and customer notes
- Messages submitted through contact forms, order forms, quote forms, email, phone, text message, or social media
- Payment-related information, if you place an order or make a purchase
We may also automatically collect limited technical information when you visit our website, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visit
- Referring website or search source
- Cookie and analytics information
We do not intentionally collect sensitive personal information such as Social Security numbers, government identification numbers, health information, or financial account details directly through our website unless specifically required for a lawful business purpose.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and customer requests
- Process, confirm, prepare, deliver, or fulfill orders
- Coordinate pickup, delivery, subscriptions, or recurring orders
- Send order updates, invoices, confirmations, or customer service messages
- Communicate about product availability, scheduling, or changes to an order
- Improve our website, products, customer service, and business operations
- Send promotional emails or text messages if you have opted in or otherwise permitted us to contact you
- Protect our website, business, customers, and systems from fraud, abuse, security threats, or unauthorized activity
- Comply with legal, tax, accounting, regulatory, or business recordkeeping obligations
3. Payments
If we accept online payments, payment information may be processed by a third-party payment processor. We do not intentionally store full credit card numbers or complete payment credentials on our website. Payment processors may collect and process payment information according to their own privacy policies and security practices.
If payments are handled offline, by invoice, or through a third-party platform, the privacy and security practices of that payment provider may also apply.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, embedded content, security tools, or similar technologies to operate the website, remember user preferences, protect the site, understand visitor activity, improve performance, and support marketing efforts.
Cookies are small files placed on your device by your browser. You can usually adjust your browser settings to block or delete cookies. However, some parts of the website may not function properly if cookies are disabled.
We may use third-party tools such as website analytics, spam protection, security plugins, email marketing tools, advertising platforms, embedded maps, social media integrations, or similar services. These third parties may collect information through cookies or similar technologies according to their own privacy policies.
5. Email and Text Communications
If you provide your email address or phone number, we may use it to respond to your inquiry, provide customer service, send order-related updates, or communicate about products and services.
We will not send marketing emails or promotional text messages unless permitted by law or with your consent where consent is required. You may unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us directly. You may opt out of promotional text messages by replying “STOP” or contacting us.
Transactional or service-related messages, such as order confirmations, delivery updates, or customer service replies, may still be sent when necessary to complete a transaction or respond to your request.
6. How We Share Information
We do not sell your personal information.
We may share information with trusted third parties only as reasonably necessary for business operations, including:
- Website hosting providers
- WordPress plugins, security tools, and website service providers
- Email, form, CRM, or customer communication platforms
- Payment processors
- Delivery, shipping, or logistics providers
- Analytics and advertising service providers
- Professional advisors, such as accountants, attorneys, or business consultants
- Government authorities, law enforcement, courts, or regulators when required by law
We may also disclose information if we believe it is necessary to protect our rights, property, customers, website, business, or the safety of others.
7. Third-Party Websites and Services
Our website may include links to third-party websites, social media pages, payment services, maps, embedded content, or other online services that we do not control. We are not responsible for the privacy practices, content, policies, or security of third-party websites or services. You should review the privacy policies of any third-party websites or services you use.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including customer service, order fulfillment, legal compliance, accounting, tax, dispute resolution, security, and legitimate business recordkeeping.
Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal or business requirements.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no website, internet transmission, email, text message, or electronic storage system is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.
10. Your Privacy Choices
You may contact us to request that we:
- Confirm whether we have personal information about you
- Correct inaccurate information
- Delete certain personal information, where legally required or reasonably possible
- Stop sending you marketing communications
- Update your contact preferences
We may need to verify your identity before fulfilling certain requests. We may also retain information when necessary for legitimate business, legal, tax, accounting, fraud prevention, security, or dispute-resolution purposes.
11. California Privacy Notice
If you are a California resident, California privacy laws may provide additional rights depending on how those laws apply to our business. These rights may include the right to know what personal information is collected, used, disclosed, sold, or shared; the right to request deletion or correction of certain personal information; the right to opt out of certain sales or sharing of personal information; and the right not to be discriminated against for exercising privacy rights.
We do not knowingly sell personal information. If we use advertising or analytics technologies that are considered “sharing” or “selling” under applicable California law, we will provide applicable opt-out rights where required.
To submit a California privacy request, contact us using the information listed in the “Contact Us” section below.
12. Visitors Outside the United States
Our business is based in Hawaii, United States. If you access our website from outside the United States, you understand that your information may be processed and stored in the United States or other locations where our service providers operate.
If privacy laws outside the United States apply to your use of our website, we will respond to applicable privacy requests as required by law.
13. Children’s Privacy
Our website and services are not directed to children under 13 years old. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.
If you believe a child has provided us with personal information, please contact us using the information below.
14. Do Not Track Signals
Some browsers offer a “Do Not Track” setting. Because there is no uniform industry standard for responding to Do Not Track signals, our website may not respond to them. You can manage cookies and tracking preferences through your browser settings and, where available, through cookie consent tools on our website.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Changes are effective when posted on this page unless otherwise stated.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, contact us using our contact page.