Effective Date: May 7, 2026
These Terms of Service (“Terms”) govern your access to and use of https://mauihomegrownmicrogreens.com and any related products, services, ordering options, communications, or business interactions provided by Maui Homegrown Microgreens (“Maui Homegrown Microgreens,” “we,” “us,” or “our”).
By using our website, submitting an order, contacting us, purchasing products, or otherwise interacting with us, you agree to these Terms. If you do not agree, do not use our website or purchase our products.
1. About Maui Homegrown Microgreens
Maui Homegrown Microgreens provides locally grown microgreens and related products or services. Product availability, pricing, pickup options, delivery options, and ordering methods may change from time to time based on growing cycles, inventory, weather, supply conditions, staffing, and other business needs.
2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order or enter into a transaction with us. By using our website or placing an order, you represent that you have the legal authority to do so.
3. Website Use
You agree to use our website only for lawful purposes. You may not:
- Use the website in a way that violates any law or regulation;
- Attempt to gain unauthorized access to our website, systems, accounts, or data;
- Interfere with the operation, security, or performance of the website;
- Submit false, misleading, abusive, or fraudulent information;
- Copy, scrape, reproduce, or misuse website content without permission;
- Use our website or services to transmit spam, malware, or harmful code.
We may restrict, suspend, or terminate access to our website or services if we believe these Terms have been violated.
4. Product Information
We make reasonable efforts to describe our products accurately. However, microgreens and agricultural products may naturally vary in appearance, size, color, flavor, texture, weight, and shelf life.
Photos, descriptions, serving suggestions, and other website content are provided for general informational purposes only. Actual products may differ from images shown on the website.
5. Product Availability
All products are subject to availability. Because our products are grown and harvested, availability may be affected by growing cycles, crop performance, seasonality, weather, supply issues, and other factors outside our control.
We reserve the right to limit quantities, discontinue products, reject orders, substitute products with your approval when appropriate, or cancel orders if products are unavailable.
6. Orders
When you place an order, you agree to provide current, complete, and accurate information, including your name, contact information, delivery or pickup details, and payment information where applicable.
An order is not accepted until we confirm it. We reserve the right to accept, reject, cancel, or modify any order for reasons including product availability, pricing errors, suspected fraud, delivery limitations, or other business concerns.
If we need to change or cancel your order, we will make reasonable efforts to contact you using the information you provided.
7. Pricing
Prices are listed in U.S. dollars unless otherwise stated. We reserve the right to change prices at any time without prior notice.
Pricing errors may occur. If an item is listed at an incorrect price, we reserve the right to cancel or correct the order, even if the order has already been submitted.
8. Taxes and Fees
Applicable taxes, fees, delivery charges, pickup charges, service charges, or other costs may be added to your order where applicable.
For Hawaii transactions, prices may include or be subject to Hawaii General Excise Tax or other applicable charges. Any taxes or fees shown at checkout or on an invoice are your responsibility unless otherwise stated.
9. Payment
Payment terms may vary depending on the ordering method. We may accept payment online, in person, by invoice, through a third-party payment processor, or by another approved method.
By submitting payment information, you represent that you are authorized to use the payment method provided. You authorize us or our third-party payment processor to charge the amount due for your order, including applicable taxes, fees, delivery charges, and other approved charges.
We are not responsible for payment processing errors, delays, security practices, or policies of third-party payment providers.
10. Pickup and Delivery
Pickup and delivery options may be limited by location, schedule, order size, availability, staffing, weather, road conditions, and other operational factors.
If you select pickup, you are responsible for picking up your order at the agreed date, time, and location. If you select delivery, you are responsible for providing accurate delivery information and ensuring someone is available to receive the order if required.
We are not responsible for delays or failed deliveries caused by incorrect addresses, lack of access, customer unavailability, unsafe delivery conditions, weather, road closures, or events outside our reasonable control.
11. Perishable Products
Microgreens are fresh, perishable food products. You are responsible for properly storing, handling, washing, inspecting, and using products after pickup or delivery.
Unless otherwise instructed, fresh microgreens should be refrigerated promptly and consumed within a reasonable time. Product quality may decline if products are left unrefrigerated, exposed to heat, mishandled, or stored improperly.
Because our products are perishable, refunds, replacements, or credits may be limited as described in these Terms.
12. Food Safety and Allergens
We make reasonable efforts to grow, handle, package, and deliver products safely. However, fresh produce is not risk-free. Customers should inspect products before use and follow safe food handling practices.
Our products may be grown, harvested, packed, stored, or transported in environments where other agricultural products, soil, seeds, nuts, grains, wheat, soy, dairy, eggs, seafood, or other potential allergens may be present. We do not guarantee that any product is allergen-free unless expressly stated in writing.
If you have a food allergy, sensitivity, medical condition, compromised immune system, pregnancy-related concern, or dietary restriction, consult a qualified healthcare professional before consuming our products.
13. No Medical or Nutritional Advice
Information on our website, product labels, marketing materials, social media, or communications is provided for general informational purposes only. It is not medical, nutritional, dietary, or health advice.
We do not claim that our products diagnose, treat, cure, or prevent any disease or medical condition. You should consult a qualified healthcare professional before making dietary changes or using any food product for health-related purposes.
14. Cancellations
Cancellation policies may vary depending on the type of order.
Because our products are grown, harvested, and prepared based on availability and customer demand, cancellations must be requested as soon as possible. We may deny or limit cancellations once an order has been harvested, packed, prepared, scheduled for delivery, delivered, or made available for pickup.
To request cancellation, contact us at [Insert Email Address] or [Insert Phone Number].
15. Refunds, Replacements, and Credits
Due to the perishable nature of our products, all sales may be final once products have been delivered, picked up, opened, mishandled, improperly stored, or otherwise accepted by the customer.
If there is a problem with your order, contact us within [24 hours / 48 hours] of pickup or delivery. Please include your name, order details, a description of the issue, and photos if applicable.
At our discretion, we may offer a refund, replacement, store credit, or other resolution. We are not required to provide a refund, replacement, or credit if the issue was caused by customer error, delayed pickup, incorrect delivery information, improper storage, mishandling, personal taste preferences, or circumstances outside our control.
16. Subscriptions and Recurring Orders
If we offer subscriptions, standing orders, recurring deliveries, or recurring payments, the specific terms will be provided at signup or confirmation, including the product, quantity, price, billing frequency, delivery or pickup schedule, and cancellation method.
By enrolling in a subscription or recurring order, you authorize us or our payment processor to charge your selected payment method on a recurring basis until the subscription is canceled, paused, or otherwise ended.
You are responsible for keeping your contact, delivery, and payment information current. We may pause, cancel, or modify a subscription if payment fails, products are unavailable, delivery is not possible, or continued service is impractical.
You may cancel or request changes to a subscription by contacting us at [Insert Email Address] or [Insert Phone Number]. Cancellation requests must be received at least [Insert Number] days before the next scheduled harvest, delivery, pickup, or billing date to avoid being charged for the next order.
17. Promotional Offers
We may offer discounts, coupons, promotions, referral offers, or special pricing from time to time. Promotional offers are subject to any stated terms and may be modified or discontinued at any time.
Promotions may not be combined unless expressly stated. We reserve the right to reject, cancel, or limit any promotion if we believe it is being misused, applied in error, or used in a fraudulent or abusive manner.
18. Communications
By contacting us, placing an order, or providing your contact information, you agree that we may contact you by email, phone, text message, or other reasonable method regarding your inquiry, order, pickup, delivery, account, subscription, payment, or customer service issue.
Marketing messages will only be sent where permitted by law or with your consent where consent is required. You may opt out of marketing communications by following the unsubscribe instructions provided or by contacting us directly.
19. Accounts
If our website allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
You agree to provide accurate account information and to update it when necessary. You must notify us promptly if you believe your account has been accessed without authorization.
We may suspend or terminate accounts that violate these Terms, appear fraudulent, or create security, legal, or operational concerns.
20. Intellectual Property
All content on our website, including text, images, graphics, logos, product names, design elements, videos, downloads, and other materials, is owned by Maui Homegrown Microgreens or used with permission, unless otherwise stated.
You may not copy, reproduce, modify, distribute, display, sell, or exploit any website content without our prior written permission.
21. User Submissions
If you submit reviews, testimonials, comments, photos, feedback, suggestions, or other content to us, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, edit, and share that content for business, marketing, website, social media, and promotional purposes, unless prohibited by law or agreed otherwise in writing.
You represent that any content you submit is truthful, lawful, and does not violate the rights of any third party.
22. Third-Party Links and Services
Our website may link to or integrate third-party websites, payment processors, maps, social media platforms, analytics tools, delivery tools, email platforms, or other services.
We do not control and are not responsible for third-party websites, services, policies, content, security, or practices. Your use of third-party services is subject to their own terms and policies.
23. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Please review our Privacy Policy at: [Insert Privacy Policy URL].
24. Disclaimer of Warranties
Our website, products, and services are provided on an “as available” and “as is” basis to the fullest extent permitted by law.
We do not guarantee that the website will be uninterrupted, error-free, secure, or free of viruses or harmful components. We do not guarantee that product descriptions, availability, pricing, or website content will always be complete, accurate, current, or error-free.
Except as expressly stated in writing, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.
25. Limitation of Liability
To the fullest extent permitted by law, Maui Homegrown Microgreens and its owners, employees, contractors, agents, suppliers, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, or personal or property damages arising from or related to your use of our website, products, or services.
To the fullest extent permitted by law, our total liability for any claim arising from or related to an order, product, website use, or service will not exceed the amount you paid to us for the specific product or service giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.
26. Indemnification
You agree to defend, indemnify, and hold harmless Maui Homegrown Microgreens and its owners, employees, contractors, agents, suppliers, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:
- Your use or misuse of our website, products, or services;
- Your violation of these Terms;
- Your violation of any law or regulation;
- Your violation of the rights of another person or entity;
- Information or content you submit to us.
27. Force Majeure
We are not responsible for delays, failures, losses, or damages caused by events outside our reasonable control, including weather, natural disasters, crop failure, supply shortages, labor shortages, transportation delays, equipment failures, internet outages, payment processor issues, power outages, government actions, public health events, emergencies, or other unforeseen circumstances.
28. Changes to the Website, Products, or Services
We may modify, suspend, or discontinue any part of our website, products, ordering options, delivery options, pickup options, subscriptions, pricing, or services at any time without notice.
We are not liable for any modification, suspension, or discontinuation of the website, products, or services.
29. Changes to These Terms
We may update these Terms from time to time. When we make changes, we will update the effective date above.
Your continued use of our website, products, or services after updated Terms are posted means you accept the updated Terms.
30. Governing Law
These Terms are governed by the laws of the State of Hawaii, without regard to conflict-of-law principles.
Subject to any rights you may have under applicable consumer protection laws, any dispute arising from or related to these Terms, our website, products, or services will be brought in the state or federal courts located in Hawaii.
31. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.
32. No Waiver
Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later.
33. Entire Agreement
These Terms, together with our Privacy Policy and any order-specific terms provided to you, constitute the entire agreement between you and Maui Homegrown Microgreens regarding your use of our website, products, and services.
34. Contact Us
If you have questions about these Terms, contact us using our contact page.